I was recently contacted by Christi ZS4CGR where he explained that he wanted to use DroidStar on a new phone but after setting up DroidStar he realized that he cannot connect to any talk group on DMR and also that he was not sure about the BrandMeister Hotspot Security Password. DroidStar did not respond and in My Devices in BrandMeister his ID for Droidstar did not turn green. In other words DroidStar did not access BrandMeister and the other way around. This surely was a password issue. Christi explained further that he cannot remember the password he used on the previous phone.
Here is how this issue was solved:
The password that is needed is the one you configure in BrandMeister Self-Care portal. Open a web-browser and go to BrandMeister Website available at: https://brandmeister.network/?page=login&tokenfail=1
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Login to the BrandMeister Website by entering your call sign and password. Now this password should not be the same as the Hotspot Security password. Once you logged in you will be taken to the User Dashboard. See image below.
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Now go to the top right hand side of the page and click on your call sign. A small window will pop-up. Click on SelfCare.
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A new window will open. You are now in the SelfCare Settings window. Scroll down to the Hotspot Security section of this window.
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Here you can enter a new password and once entered save the password by clicking on the Save Password blue tab. You will no have a new hotspot security password for your My Devices listed under my devices on the left hand part of the screen. Please note: If you change this password you will have to alter the password in all your devices listed in My Devices. Important: Make a note of the new password somewhere as not to forget the new password. If not and you have a lot of devices it will take some time to edit all the passwords of these devices.
No, we are not finished yet. Log out and go to your DroidStar application. Open the application. Go to settings and enter the new password under BM Pass. Just for good measure exit the program and open the Droidstar application again. You will now be able to access BrandMeister. Enter you TGID and Connect. You will be connected. Press the TX bar to activate the talk group. Call CQ and once again enjoy QSO's via DroidStar.
If you like me I want to make sure that DroidStar logged into BrandMeister. Go back to the web-page of BrandMeister. Log in and go to the far left side of the page. Click on My Devices. Tip: If you cannot see it outright click on the three small bars next to BrandMeister and this will open a tab where you will see My Devices. Now click on My Devices and you will see your devices listed here.
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Droidstar's DMRID and ESSID will be listed as per example - 655011902 and will be green. You're in business!! Note: The DMRID and ESSID can be found in DroidStar under Settings. Just combine the two and that will be the ID of your DroidStar device.
Welcome back to Droidstar. I hope this article will be of use to anybody that cannot remember their BrandMeister Hotspot Security Password.
Article compiled by Johan ZS1I on the 22 January 2025.
